(10 Years of memorable experience, which is spreaded across ----------Three country–Five International leading Brand .Twice-Star of the month –Once-Star of the Quarter – Once-nominated for star of the year and a strong Participation with Two leading Management College (MAKAUT) in Bengal).
: TURNING MOMENTS IN TO MEMORIES---------------- IS THE ZENITH
POINT OF HOSPITALITY:
The purpose of this study -Hospitality Management is a broad area to identify the present research trends and clarify the changing direction of studies on luxury hotels. Food & Beverage has become an entertainment & luxury.
It has become the most popular research themes. Get in to an Indian taxi and all the driver wants to talk about is the capitals best sightseeing, restaurants, Hotels and markets. Whether it's Kolkata, Delhi, Mumbai, Chennai, Jaipur...
From best spoken bars, to cafes and restaurants, to books and television programs people are obsessed by Food- chefs and Restaurants-Bar tenders. The menus offered are varied, but in general they reflect the image of the restaurant or consumer’s desired experience. Major segments include fine dining, family/casual, ethnic, and upscale casual, Bar, Pub, Disco etc.
Hospitality has become a very crowded market place, so creating a point of difference is important in hospitality success. Creating unique and personalized experiences is one way to stand out in the market place. Food and beverage sector must remain responsive to consumers’ needs and desires.
Working with luxury end of the market I have seen the rise of the food travelers. Guests and clients, they travel the world just to explore. In order to satisfy these types of guests we try to offer experiences that draw the guest into the Unique & unrivaled Experiences. This in turn becomes a beautiful and best memory. This memory is a business creator, as the guest relives the experience and shares it with other potential clients & social medias and like- minded individuals.
Guests are having their food –Drinks watching and engaging the chefs & Bar Tender as they cooks their meal & prepares their drink. Guests just love such intimate and personalized dining experience, like small Notes with some petals on the dining table with the signatures of the specific employees, unique dish or drink from out of the box. These all are unique experience with the theater of Hospitality- Day by day it’s getting trendy and stylish. F&B professionals must be highly aware of the importance of special diets including gluten-free, low-crab, and other dietary restrictions.
All of these influences are continuously shaping the food and beverage sector. So If any professional is not extremely talented on technical Skills or bookish knowledge, it’s absolutely fine – sharp common sense & small to small anticipation, eye for detail, engagement, sense of urgency, best emotional touches, all these can take him/her to a great level of Hospitality .
So anticipating the guest needs from your true sense of humanity and creating a lifelong memory is the zenith of Hospitality- Once again a big shout for all the hoteliers, because we are one who believes in -CREATING MEMORY.......CREATING MEMORY and CREATING MEMORY!!
Accomplished Professional with broad hospitality experience in Operations, Proven successful track record in Hotel Pre opening,interactive and team development. More than 10 years of incredible Industrial journey with Kamat Hotels, The Park , Accor Luxe, FRHI etc. & About the tremendous Academic Journey,which is associated with Indian Institute of Advanced Studies and Presently heading the Hospitality with one of the rising Management college in Bengal - Contai College of Learning and Management Science.
HOD – Hospitality & Corporate Relations CCLMS Management College (MAKAUT) Contai; West Bengal
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