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Field Force Automation Market Analysis, Future Plans, Technological Advancement, Target Audience, Growth Prospects Predicted by 2023 | COVID-19 Analysis

Global Field Force Automation Market Research Report: By Component (Solution, Services), By Deployment (On-Premise, Cloud), By Organization Size (SME, Large Enterprise), Industry Vertical (IT and Telecommunication, Manufacturing, Healthcare, Transportation and Logistics, Energy & Utilities, Others), By Region (North America, Europe, Asia-Pacific, South America, Middle East & Africa) - Forecast till 2025

Overview

Global Field Force Automation Market is expected to reach USD 3.05 Billion by 2025, registering a CAGR of 15.2% during the forecast period 2019–2025. In this report, Market Research Future (MRFR) includes the segmentation and dynamics of the market to offer a better glimpse of the market in the coming years.

Growing demand to maximize the efficiency of field forces and the growing adoption of cloud-based solutions is driving the global field force automation market. Additionally, increasing ownership of smartphones and Internet connectivity among enterprises around the globe are also important factors for the growth of the field force automation market. Field force automation offers easy and smooth management and communication to field forces. A large number of enterprises have a diskless workforce deployed across countries and continents. The operation of the workforce in widespread areas creates a number of challenges for enterprises in relation to workforce execution, data management, and communication. Field force automation software efficiently caters to these challenges by providing effective management of field forces. Field force automation software takes sales and service data in real-time and transmits it to a mobile interface. Through the interface, field personnel can communicate in real-time from a specified location. There are two distinct field force automation software—software dedicated to sales data and software dedicated to customer service. However, there are several software that offers both the capabilities in a single solution. For instance, field service management focuses exclusively on scheduling and dispatching, working with drivers route to customer locations, and documenting specific customer needs on-site.

The field force automation market is fragmented with a number of large and mid-size players offering solutions to the end-user. These providers spend a significant amount in research and development in order to understand user requirements so that they can develop and update features in their software solution.

Segmental Analysis

The Global Field Force Automation Market has been segmented on the basis of Component, Deployment Organization Size, Vertical, and Region.

Based on component, the field force automation market has been segmented into solution and service. The service segment has been further categorized into consulting, integration and implementation service and training & support service. The solution segment accounted for the larger share in the year 2018. Enterprises of all sizes are investing in deploying the solution in order to effectively manage filed forces, which is driving the demand for field force automation solutions. The service segment is expected to grow at the higher CAGR during the forecast period.

Based on deployment, the market has been segmented into cloud-based and on-premise. On-premise solution accounted for the larger share in the year 2018, however, cloud-based filed force automation solution is expected to grow at a higher CAGR during the forecast period. Since cloud-based solutions are affordable and easy to use and manage, its demand is expected to increase among small- and medium-sized enterprises.

Based on organization size, the field force automation market has been divided into small & medium enterprises and large enterprises. Large enterprise accounted for the larger share in the year 2018, however, medium and small enterprises are expected to grow at a higher CAGR during the forecast period. With cloud-based field force automation solutions being widely available in the market, a large number of small and medium enterprises are investing in the solution and increasing the overall demand. Additionally, globally, the number of small and medium enterprises are continuously increasing, which is driving the growth of the market.

Based on vertical, the field force automation market has been divided into IT and telecommunication, manufacturing, healthcare, transportation and logistics, energy and utilities and others. The others segment is expected to grow at highest CAGR during the forecast

Competitive Analysis

The Prominent Players operating in the Field Force Automation Market are ServiceMax, Inc. (US), FieldAssist (India), SalesDiary Inc. (India), FieldEZ (US), Folio3 Software Inc. (US), Channelplay Limited (India), VisitBasis Tech, LLC (US), Oracle (US), Microsoft (US), Salesforce (US), SAP (Germany), Acumatica (US), Leadsquared (India), Kloudq Technologies (India), Accruent (US) and Nimap Infotech (India)

Regional Analysis

The regional analysis for the global field force automation has been conducted for North America, Europe, Asia-Pacific (APAC), and the Middle East & Africa, and South America.

North America accounted for the largest market share in 2018; it is expected to register strong growth during the forecast period. The key driving factors for the growth of the field force automation market in the region include the growing need for cost-effective and real-time data transmission among enterprises of all sizes.

The market in Asia-Pacific is expected to grow at the highest CAGR during the forecast period. In the research scope, Asia-Pacific has been categorized into China, Japan, India, and the rest of Asia-Pacific. Significant growth in the country can be attributed to growth in a number of enterprises and their need to effectively manage field force.

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About Market Research Future

At Market Research Future (MRFR), we enable our customers to unravel the complexity of various industries through our Cooked Research Report (CRR), Half-Cooked Research Reports (HCRR), Raw Research Reports (3R), Continuous-Feed Research (CFR), and Market Research & Consulting Services.

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Customer Communication Management Software Market Research Report - Global Forecast till 2025

Global Customer Communication Management Software Market Research Report: By Component (Solution and Services [Professional, Managed]), Deployment (Cloud-Based and On-Premise), Organization Size (Large Enterprises and Small and Medium Enterprises), Vertical (BFSI, IT & Telecom, Hospitality & Travel, Media and Entertainment, Healthcare, Others), Region (North America, Europe, Asia Pacific, Middle East and Africa and South America) - Forecast till 2025

Market Summary

Market Research Future (MRFR), in its research report, emphasizes that the global customer communications management software market 2020 is expected to grow exponentially over the review period, ensuring substantial market valuation and a healthy 11.2% CAGR over the review period.

Drivers and Restraints

The increasing demand for the enhanced functionalities of multi-channel marketing and customer experience management has resulted in increased demand for customer communication management software, which is expected to drive market growth during the forecast period. Major factors driving market growth are the need for communication tools which, depending on customer requirements, enhance customer experience through context-based communication. Nevertheless, the lack of knowledge of software solutions for customer contact management, and client policies on security issues of these integrated systems impede market development.

Segmental Analysis

Global Customer Communication Management Software Market has been analyzed based on Component, Organization Size, Deployment Mode, Vertical, And Region.

By Component, the market has been segmented into solution and service. The service segment has been further divided into professional services and managed services. During the forecast period the solution segment is expected to have the largest market share and the highest CAGR. Solutions such as data extraction, paper design, printer management, email marketing, SMS communication , data processing and others are rapidly being adopted. Throughout the forecast period this drives the growth of the solution segment.

The market was segmented into cloud-based and on-premise through the Deployment Mode. In the forecast period the cloud segment is expected to have the largest market share and CAGR. Deployed cloud solutions are adopted because of the lower deployment and ownership costs. The cloud infrastructure's scalability also allows clients to scale up or down based on business requirements.

The business was divided into large companies and small and medium-sized businesses by Organization Size. The segment of big corporations is expected to account for the largest market share, while the segment of small and medium-sized enterprises is expected to experience the fastest CAGR. Small and medium-sized enterprises are offering products that are more tailored to the needs of the customer, and are therefore quickly adopting customer communication management software to offer more customer-centered products and services. The market was split by Vertical into BFSI, IT & Telecom, Healthcare, Media & Entertainment, Travel & Hospitality, and others. Segment IT & Telecom is expected to have the largest market share, whereas segment BFSI is expected to have the highest CAGR. BFSI, media & entertainment, and healthcare verticals concentrate on providing tailored and personalized services to customers to achieve a competitive advantage in the marketplace.

Regional Analysis

The global business regional analysis was conducted in four major regions including Asia Pacific, North America, Europe and the rest of the world. Due to the existence of key market players such as Adobe, OpenText, and others, North America is expected to lead the market with the biggest share during the forecast period. Due to the growing use of technology, for example connectivity for customer relationship management and social media in the region, the Asia-Pacific is projected to advance at the highest CAGR during the forecast period.

Competitive Dynamics

The major market players operating in the global market as identified by MRFR are Adobe, Inc.(US), EMC Corporation (US), Open Text Corporation (US), Xerox Corporation (US), Oracle Corporation (US), Crawford Technologies (Canada), Lexmark International, Inc. (US), Hewlett Packard Enterprise Development LLC (US), Newgen Software Technologies Limited (India), Pitney Bowes Inc (US), GMC Software (Lima), SmartComms SC (UK), Ecrion, Inc (US), Zoho Corporation (US), and Striata (US).

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At Market Research Future (MRFR), we enable our customers to unravel the complexity of various industries through our Cooked Research Report (CRR), Half-Cooked Research Reports (HCRR), Raw Research Reports (3R), Continuous-Feed Research (CFR), and Market Research & Consulting Services.

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Contactless Payment Market |COVID-19 Impact, Business Revenue, Future Scope, Market Trends, Key Players, and Forecast till 2025

Global Contactless Payment Market Research Report: By Technology (radio frequency identification, near field communication, host card emulation), Component [Hardware (Point of sale, Cards, Others), Solution and Service [Consulting, Integration and deployment, Support and maintenance)], Payment Mode (smartphones, smartcards, others), Vertical (BFSI, Hospitality & Travel, Media & Entertainment, Retail, Transportation & Logistics, Healthcare and others), Region (North America, Europe, Asia Pacific, Middle East & Africa and South America) - Forecast till 2025

Market Snapshot

According to MRFR, global Contactless Payment Market is expected to register a CAGR of 11.2% during the review period of 2019 to 2025.

Market Highlights

A variety of factors lead to the growth of contactless payment systems such as innovation of contactless payment technologies, increased recognition among buyers of plastic currency, increased purchasing frequency and the need for quick checkout time without the hassle of waiting in long queues. Contactless payment is growing further, making itself a convenient platform for consumers and merchants, advertisers and marketers alike. The need for faster and more efficient payment methods are key factors driving market growth. With the increasing integration of contactless payment technology into mobile handsets and smart phones, demand for contactless payment solutions has grown immensely across all countries. A big change is under way in the retail vertical. Retailers are modernizing their brick-and - mortar shops to offer quality customer support and opening up online outlets to raise sales. To improve their exposure and business reach, they are embracing disruptive innovations, such as cloud storage, big data analytics, physical shops and social networking. Retailers also take advantage of contactless payments, which have a shortened checkout period, increased revenue, improved operational efficiency, and diminished operating costs. Mobile payments at retail stores have helped accelerate the transaction process and decrease counter queues.

The lack of awareness of contactless payment offers, however, and the lack of adequate infrastructure are hampering market growth. The initial implementation cost, policy restriction on the number of contactless payment transactions per day and the amount cap that can be transacted per day are few contactless payment shortfalls that impede the growth of the contactless payment industry. The risk of spyware, malware, and virus attacks resulting from the use of numerous systems is limiting the global adoption of contactless payment.

Market Segmentation

The Global Contactless Payment Market has been segmented based on component, payment mode, technology, vertical, and region.

Based on Technology, the market has been segmented into near field communication, radio frequency identification, and host card emulation.

Based on the Component, the market has been segmented into solution, hardware, and service. The hardware segment has been segmented into point of cards, sale, and others. The services segment has been segmented into integration and deployment, consulting, and support and maintenance.

By Payment Mode, the market has been segmented into smartcards, smartphones, and others.

By Vertical, the market has been divided into hospitality & travel, BFSI, retail, transportation & logistics, healthcare, media & entertainment, and others.

Regional Appraisal

The regional Contactless Payment industry has been geographically classified as North America, Europe, Asia-Pacific, Middle East & Africa, and South America.

Due to the presence of key industry players, such as Wirecard, Ingenico and Valitor, Europe is projected to lead the market with the largest share in the forecast era. In terms of market share, the contactless payment industry in Europe is the largest and is strongly fragmented based on multi-currency and multi-language. The region includes a diverse range of countries, from economically and technologically advanced countries like the United Kingdom and Germany to heavily debt-ridden countries like Greece and Austria. The leading countries on the European market are UK, Poland, Spain and Germany. With the growing proliferation of contactless cards and terminals by card providers, such as Visa and Mastercard, overall contactless spending in these countries has risen.

Owing to the growing use of electronic payment technologies, the Asia-Pacific Region is expected to progress to the highest CAGR during the forecast period.

Key Players

The Global Contactless Payment Market is characterized by the presence of several regional and local providers. Some of the key players in the market are Infineon Technologies (Germany), Gemalto NV (Netherlands), Idemia (France), Verifone Holdings, Inc (US), CPI Card Group (US), On Track Innovations (Israel), Wirecard AG (Germany), Ingenico. (France), Giesecke+Devrient (India), Identiv (US), Valitor (Iceland), Mypinpad (London), Idemia (France), Paycore (Turkey), and Alcenio (France).

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About Market Research Future

At Market Research Future (MRFR), we enable our customers to unravel the complexity of various industries through our Cooked Research Report (CRR), Half-Cooked Research Reports (HCRR), Raw Research Reports (3R), Continuous-Feed Research (CFR), and Market Research & Consulting Services.

Contact

Market Research Future

Phone: +1646 845 9312

Email: [email protected]